Category Archives: Security psychology

Financial Cryptography 2016

Academic papers, Banking security, Cryptology, Cybercrime, Legal issues, Politics, Privacy technology, Protocols, Security economics, Security psychology, Usability

I will be trying to liveblog Financial Cryptography 2016, which is the twentieth anniversary of the conference. The opening keynote was by David Chaum, who invented digital cash over thirty years ago. From then until the first FC people believed that cryptography could enable commerce and also protect privacy; since then pessimism has slowly set in, and sometimes it seems that although we’re still fighting tactical battles, we’ve lost the war. Since Snowden people have little faith in online privacy, and now we see Tim Cook in a position to decide which seventy phones to open. Is there a way to fight back against a global adversary whose policy is “full take”, and where traffic data can be taken with no legal restraint whatsoever? That is now the threat model for designers of anonymity systems. He argues that in addition to a large anonymity set, a future social media system will need a fixed set of servers in order to keep end-to-end latency within what chat users expect. As with DNS we should have servers operated by (say ten) different principals; unlike in that case we don’t want to have most of the independent parties financed by the US government. The root servers could be implemented as unattended seismic observatories, as reported by Simmons in the arms control context; such devices are fairly easy to tamper-proof.

The crypto problem is how to do multi-jurisdiction message processing that protects not just content but also metadata. Systems like Tor cost latency, while multi-party computation costs a lot of cycles. His new design, PrivaTegrity, takes low-latency crypto building blocks then layers on top of them transaction protocols with large anonymity sets. The key component is c-Mix, whose spec up as an eprint here. There’s a precomputation using homomorphic encryption to set up paths and keys; in real-time operations each participating phone has a shared secret with each mix server so things can run at chat speed. A PrivaTegrity message is four c-Mix batches that use the same permutation. Message models supported include not just chat but publishing short anonymous messages, providing an untraceable return address so people can contact you anonymously, group chat, and limiting sybils by preventing more than one pseudonym being used. (There are enduring pseudonyms with valuable credentials.) It can handle large payloads using private information retrieval, and also do pseudonymous digital transactions with a latency of two seconds rather than the hour or so that bitcoin takes. The anonymous payment system has the property that the payer has proof of what he paid to whom, while the recipient has no proof of who paid him; that’s exactly what corrupt officials, money launderers and the like don’t want, but exactly what we do want from the viewpoint of consumer protection. He sees PrivaTegrity as the foundation of a “polyculture” of secure computing from multiple vendors that could be outside the control of governments once more. In questions, Adi Shamir questioned whether such an ecosystem was consistent with the reality of pervasive software vulnerabilities, regardless of the strength of the cryptography.

I will try to liveblog later sessions as followups to this post.

The emotional cost of cybercrime

Academic papers, Banking security, Cybercrime, Legal issues, Security psychology

We know more and more about the financial cost of cybercrime, but there has been very little work on its emotional cost. David Modic and I decided to investigate. We wanted to empirically test whether there are emotional repercussions to becoming a victim of fraud (Yes, there are). We wanted to compare emotional and financial impact across different categories of fraud and establish a ranking list (And we did). An interesting, although not surprising, finding was that in every tested category the victim’s perception of emotional impact outweighed the reported financial loss.

A victim may think that they will still be able to recover their money, if not their pride. That really depends on what type of fraud they facilitated. If it is auction fraud, then their chances of recovery are comparatively higher than in bank fraud – we found that 26% of our sample would attempt to recover funds lost in a fraudulent auction and approximately half of them were reimbursed (look at this presentation). There is considerable evidence that banks are not very likely to believe someone claiming to be a victim of, say, identity theft and by extension bank fraud. Thus, when someone ends up out of pocket, they will likely also go through a process of secondary victimisation where they will be told they broke some small-print rule like having the same pin for two of their bank cards or not using the bank’s approved anti-virus software, and are thus not eligible for any refund and it is all their own fault, really.

You can find the article here or here. (It was published in IEEE Security & Privacy.)

This paper complements and extends our earlier work on the costs of cybercrime, where we show that the broader economic costs to society of cybercrime – such as loss of confidence in online shopping and banking – also greatly exceed the amounts that cybercriminals actually manage to steal.

Internet of Bad Things

Cybercrime, Legal issues, News coverage, Politics, Security economics, Security engineering, Security psychology, Web security

A lot of people are starting to ask about the security and privacy implications of the “Internet of Things”. Once there’s software in everything, what will go wrong? We’ve seen a botnet recruiting CCTV cameras, and a former Director of GCHQ recently told a parliamentary committee that it might be convenient if a suspect’s car could be infected with malware that would cause it to continually report its GPS position. (The new Investigatory Powers Bill will give the police and the spooks the power to hack any device they want.)

So here is the video of a talk I gave on The Internet of Bad Things to the Virus Bulletin conference. As the devices around us become smarter they will become less loyal, and it’s not just about malware (whether written by cops or by crooks). We can expect all sorts of novel business models, many of them exploitative, as well as some downright dishonesty: the recent Volkswagen scandal won’t be the last.

But dealing with pervasive malware in everything will demand new approaches. Our approach to the Internet of Bad Things includes our new Cambridge Cybercrime Centre, which will let us monitor bad things online at the kind of scale that will be required.

Decepticon: interdisciplinary conference on deception research

Academic papers, Legal issues, Security psychology

I’m at Decepticon 2015 and will be liveblogging the talks in followups to this post. Up till now, research on deception has been spread around half a dozen different events, aimed at cognitive psychologists, forensic psychologists, law enforcement, cybercrime specialists and others. My colleague Sophie van der Zee decided to organise a single annual event to bring everyone together, and Decepticon is the the result. With over 160 registrants for the first edition of the event (and late registrants turned away) it certainly seems to have hit a sweet spot.

Which Malware Lures Work Best?

Academic papers, Security economics, Security engineering, Security psychology, Usability

Last week at the APWG eCrime Conference in Barcelona I presented some new results about an old Instant Messaging (IM) worm from a paper written by Tyler Moore and myself.

In late April 2010 users of the Yahoo and Microsoft IM systems started to get messages from their buddies which said, for example:
foto ☺ http://www.example.com/image.php?user@email.example.com
where the email address was theirs and the URL was for some malware.

Naturally, since the message was from their buddy a lot of folks clicked on the link and when the Windows warning pop-up said “you cannot see this photo until you press OK” they pressed OK and (since the Windows message was in fact a warning about executing unknown programs downloaded from the Internet) they too became infected with the malware. Hence they sent foto ☺ messages to all their buddies and the worm spread at increasing speed.

By late May 2010 I had determined how the malware was controlled (it resolved hostnames to locate IRC servers then joined particular channels where the topic was the message to be sent to buddies) and built a Perl program to join in and monitor what was going on. I also determined that the criminals were often hosting their malware on hosting sites with world-readable Apache weblogs so we could get exact counts of malware downloads (how many people clicked on the links).

Full details, and the story of a number of related worms that spread over the next two years can be found in the academic paper (and are summarised in the slides I used for a very short talk in Barcelona and a longer version I presented a week earlier in Luxembourg).

The key results are:

  • Thanks to some sloppiness by the criminals we had some brief snapshots of activity from an IRC channel used when the spreading phase was complete and infected machines were being forced to download new malware — this showed that 95% of people had clicked OK to dismiss the Microsoft warning message.
  • We had sufficient download data to estimate that around 3 million users were infected by the initial worm and we have records of over 14 million distinct downloads over all of the different worms (having ignored events caused by security monitoring, multiple clicks by the same user, etc.). That is — this was a large scale event.
  • We were able to compare the number of clicks during periods where the criminals vacillated between using URL shorteners in their URLs and when they used hostnames that (vaguely resembled) brands such as Facebook, MySpace, Orkut and so on. We found that when shorteners were used this reduced the number of clicks by almost half — presumably because it made users more cautious.
  • From early 2011 the worms were mainly affecting Brazil — and the simple “foto ☺” had long been replaced by other textual lures. We found that when the criminals used lures in Portuguese (e.g. “eu acho que é você na”, which has, I was told in Barcelona, a distinctive Brazilian feel to it) they were far more successful in getting people to click than when they used ‘language independent’ lures such as “hahha foto”

There’s nothing here which is super-surprising, but it is useful to see our preconceptions borne out not in a laboratory experiment (where it is hard to ensure that the experimental subjects are behaving quite the way that they would ‘in the wild’) but by large scale measurements from real events.

Meeting Snowden in Princeton

Cryptology, Internet censorship, Legal issues, Open-source security, Politics, Privacy technology, Protocols, Security economics, Security engineering, Security psychology, Usability

I’m at Princeton where Ed Snowden is due to speak by live video link in a few minutes, and have a discussion with Bart Gellmann.

Yesterday he spent four hours with a group of cryptographers from industry and academia, of which I was privileged to be one. The topic was the possible and likely countermeasures, both legal and technical, against state surveillance. Ed attended as the “Snobot”, a telepresence robot that let him speak to us, listen and move round the room, from a studio in Moscow. As well as over a dozen cryptographers there was at least one lawyer and at least one journalist familiar with the leaked documents. Yesterday’s meeting was under the Chatham House rule, so I may not say who said what; any new disclosures may have been made by Snowden, or by one of the journalists, or by one of the cryptographers who has assisted journalists with the material. Although most of what was discussed has probably appeared already in one place or another, as a matter of prudence I’m publishing these notes on the blog while I’m enjoying US first-amendment rights, and will sanitise them from my laptop before coming back through UK customs.

The problem of state surveillance is a global one rather than an NSA issue, and has been growing for years, along with public awareness of it. But we learned a lot from the leaks; for example, wiretaps on the communications between data centres were something nobody thought of; and it might do no harm to think a bit more about the backhaul in CDNs. (A website that runs TLS to a CDN and then bareback to the main server is actually worse than nothing, as we lose the ability to shame them.) Of course the agencies will go for the low-hanging fruit. Second, we also got some reassurance; for example, TLS works, unless the agencies have managed to steal or coerce the private keys, or hack the end systems. (This is a complex discussion given CDNs, problems with the CA ecology and bugs like Heartbleed.) And it’s a matter of record that Ed trusted his life to Tor, because he saw from the other side that it worked.

Third, the leaks give us a clear view of an intelligence analyst’s workflow. She will mainly look in Xkeyscore which is the Google of 5eyes comint; it’s a federated system hoovering up masses of stuff not just from 5eyes own assets but from other countries where the NSA cooperates or pays for access. Data are “ingested” into a vast rolling buffer; an analyst can run a federated search, using a selector (such as an IP address) or fingerprint (something that can be matched against the traffic). There are other such systems: “Dancing oasis” is the middle eastern version. Some xkeyscore assets are actually compromised third-party systems; there are multiple cases of rooted SMS servers that are queried in place and the results exfiltrated. Others involve vast infrastructure, like Tempora. If data in Xkeyscore are marked as of interest, they’re moved to Pinwale to be memorialised for 5+ years. This is one function of the MDRs (massive data repositories, now more tactfully renamed mission data repositories) like Utah. At present storage is behind ingestion. Xkeyscore buffer times just depend on volumes and what storage they managed to install, plus what they manage to filter out.

As for crypto capabilities, a lot of stuff is decrypted automatically on ingest (e.g. using a “stolen cert”, presumably a private key obtained through hacking). Else the analyst sends the ciphertext to CES and they either decrypt it or say they can’t. There’s no evidence of a “wow” cryptanalysis; it was key theft, or an implant, or a predicted RNG or supply-chain interference. Cryptanalysis has been seen of RC4, but not of elliptic curve crypto, and there’s no sign of exploits against other commonly used algorithms. Of course, the vendors of some products have been coopted, notably skype. Homegrown crypto is routinely problematic, but properly implemented crypto keeps the agency out; gpg ciphertexts with RSA 1024 were returned as fails.

With IKE the NSA were interested in getting the original handshakes, harvesting them all systematically worldwide. These are databased and indexed. The quantum type attacks were common against non-crypto traffic; it’s easy to spam a poisoned link. However there is no evidence at all of active attacks on cryptographic protocols, or of any break-and-poison attack on crypto links. It is however possible that the hacking crew can use your cryptography to go after your end system rather than the content, if for example your crypto software has a buffer overflow.

What else might we learn from the disclosures when designing and implementing crypto? Well, read the disclosures and use your brain. Why did GCHQ bother stealing all the SIM card keys for Iceland from Gemalto, unless they have access to the local GSM radio links? Just look at the roof panels on US or UK embassies, that look like concrete but are actually transparent to RF. So when designing a protocol ask yourself whether a local listener is a serious consideration.

In addition to the Gemalto case, Belgacom is another case of hacking X to get at Y. The kind of attack here is now completely routine: you look for the HR spreadsheet in corporate email traffic, use this to identify the sysadmins, then chain your way in. Companies need to have some clue if they’re to stop attacks like this succeeding almost trivially. By routinely hacking companies of interest, the agencies are comprehensively undermining the security of critical infrastructure, and claim it’s a “nobody but us” capability. however that’s not going to last; other countries will catch up.

Would opportunistic encryption help, such as using unauthenticated Diffie-Hellman everwhere? Quite probably; but governments might then simply compel the big service forms to make the seeds predictable. At present, key theft is probably more common than key compulsion in US operations (though other countries may be different). If the US government ever does use compelled certs, it’s more likely to be the FBI than the NSA, because of the latter’s focus on foreign targets. The FBI will occasionally buy hacked servers to run in place as honeypots, but Stuxnet and Flame used stolen certs. Bear in mind that anyone outside the USA has zero rights under US law.

Is it sensible to use medium-security systems such as Skype to hide traffic, even though they will give law enforcement access? For example, an NGO contacting people in one of the Stans might not want to incriminate them by using cryptography. The problem with this is that systems like Skype will give access not just to the FBI but to all sorts of really unsavoury police forces.

FBI operations can be opaque because of the care they take with parallel construction; the Lavabit case was maybe an example. It could have been easy to steal the key, but then how would the intercepted content have been used in court? In practice, there are tons of convictions made on the basis of cargo manifests, travel plans, calendars and other such plaintext data about which a suitable story can be told. The FBI considers it to be good practice to just grab all traffic data and memorialise it forever.

The NSA is even more cautious than the FBI, and won’t use top exploits against clueful targets unless it really matters. Intelligence services are at least aware of the risk of losing a capability, unlike vanilla law enforcement, who once they have a tool will use it against absolutely everybody.

Using network intrusion detection against bad actors is very much like the attack / defence evolution seen in the anti-virus business. A system called Tutelage uses Xkeyscore infrastructure and matches network traffic against signatures, just like AV, but it has the same weaknesses. Script kiddies are easily identifiable from their script signatures via Xkeyscore, but the real bad actors know how to change network signatures, just as modern malware uses packers to become highly polymorphic.

Cooperation with companies on network intrusion detection is tied up with liability games. DDoS attacks from Iran spooked US banks, which invited the government in to snoop on their networks, but above all wanted liability protection.

Usability is critical. Lots of good crypto never got widely adopted as it was too hard to use; think of PGP. On the other hand, Tails is horrifically vulnerable to traditional endpoint attacks, but you can give it as a package to journalists to use so they won’t make so many mistakes. The source has to think “How can I protect myself?” which makes it really hard, especially for a source without a crypto and security background. You just can’t trust random journalists to be clueful about everything from scripting to airgaps. Come to think of it, a naive source shouldn’t trust their life to securedrop; he should use gpg before he sends stuff to it but he won’t figure out that it’s a good idea to suppress key IDs. Engineers who design stuff for whistleblowers and journalists must be really thoughtful and careful if they want to ensure their users won’t die when they screw up. The goal should be that no single error should be fatal, and so long as their failures aren’t compounded the users will stay alive. Bear in mind that non-roman-language countries use numeric passwords, and often just 8 digits. And being a target can really change the way you operate. For example, password managers are great, but not for someone like Ed, as they put too many of the eggs in one basket. If you’re a target, create a memory castle, or a token that can be destroyed on short notice. If you’re a target like Ed, you have to compartmentalise.

On the policy front, one of the eye-openers was the scale of intelligence sharing – it’s not just 5 eyes, but 15 or 35 or even 65 once you count all the countries sharing stuff with the NSA. So how does governance work? Quite simply, the NSA doesn’t care about policy. Their OGC has 100 lawyers whose job is to “enable the mission”; to figure out loopholes or new interpretations of the law that let stuff get done. How do you restrain this? Could you use courts in other countries, that have stronger human-rights law? The precedents are not encouraging. New Zealand’s GCSB was sharing intel with Bangladesh agencies while the NZ government was investigating them for human-rights abuses. Ramstein in Germany is involved in all the drone killings, as fibre is needed to keep latency down low enough for remote vehicle pilots. The problem is that the intelligence agencies figure out ways to shield the authorities from culpability, and this should not happen.

Jurisdiction is a big soft spot. When will CDNs get tapped on the shoulder by local law enforcement in dodgy countries? Can you lock stuff out of particular jurisdictions, so your stuff doesn’t end up in Egypt just for load-balancing reasons? Can the NSA force data to be rehomed in a friendly jurisdiction, e.g. by a light DoS? Then they “request” stuff from a partner rather than “collecting” it.

The spooks’ lawyers play games saying for example that they dumped content, but if you know IP address and file size you often have it; and IP address is a good enough pseudonym for most intel / LE use. They deny that they outsource to do legal arbitrage (e.g. NSA spies on Brits and GCHQ returns the favour by spying on Americans). Are they telling the truth? In theory there will be an MOU between NSA and the partner agency stipulating respect for each others’ laws, but there can be caveats, such as a classified version which says “this is not a binding legal document”. The sad fact is that law and legislators are losing the capability to hold people in the intelligence world to account, and also losing the appetite for it.

The deepest problem is that the system architecture that has evolved in recent years holds masses of information on many people with no intelligence value, but with vast potential for political abuse.

Traditional law enforcement worked on individualised suspicion; end-system compromise is better than mass search. Ed is on the record as leaving to the journalists all decisions about what targeted attacks to talk about, as many of them are against real bad people, and as a matter of principle we don’t want to stop targeted attacks.

Interference with crypto in academia and industry is longstanding. People who intern with a clearance get a “lifetime obligation” when they go through indoctrination (yes, that’s what it’s called), and this includes pre-publication review of anything relevant they write. The prepublication review board (PRB) at the CIA is notoriously unresponsive and you have to litigate to write a book. There are also specific programmes to recruit cryptographers, with a view to having friendly insiders in companies that might use or deploy crypto.

The export control mechanisms are also used as an early warning mechanism, to tip off the agency that kit X will be shipped to country Y on date Z. Then the technicians can insert an implant without anyone at the exporting company knowing a thing. This is usually much better than getting stuff Trojanned by the vendor.

Western governments are foolish to think they can develop NOBUS (no-one but us) technology and press the stop button when things go wrong, as this might not be true for ever. Stuxnet was highly targeted and carefully delivered but it ended up in Indonesia too. Developing countries talk of our first-mover advantage in carbon industrialisation, and push back when we ask them to burn less coal. They will make the same security arguments as our governments and use the same techniques, but without the same standards of care. Bear in mind, on the equities issue, that attack is way way easier than defence. So is cyber-war plausible? Politically no, but at the expert level it might eventually be so. Eventually something scary will happen, and then infrastructure companies will care more, but it’s doubtful that anyone will do a sufficiently coordinated attack on enough diverse plant through different firewalls and so on to pose a major threat to life.

How can we push back on the poisoning of the crypto/security community? We have to accept that some people are pro-NSA while others are pro-humanity. Some researchers do responsible disclosure while others devise zero-days and sell them to the NSA or Vupen. We can push back a bit by blocking papers from conferences or otherwise denying academic credit where researchers prefer cash or patriotism to responsible disclosure, but that only goes so far. People who can pay for a new kitchen with their first exploit sale can get very patriotic; NSA contractors have a higher standard of living than academics. It’s best to develop a culture where people with and without clearances agree that crypto must be open and robust. The FREAK attack was based on export crypto of the 1990s.

We must also strengthen post-national norms in academia, while in the software world we need transparency, not just in the sense of open source but of business relationships too. Open source makes it harder for security companies to sell different versions of the product to people we like and people we hate. And the NSA may have thought dual-EC was OK because they were so close to RSA; a sceptical purchaser should have observed how many government speakers help them out at the RSA conference!

Secret laws are pure poison; government lawyers claim authority and act on it, and we don’t know about it. Transparency about what governments can and can’t do is vital.

On the technical front, we can’t replace the existing infrastructure, so it won’t be possible in the short term to give people mobile phones that can’t be tracked. However it is possible to layer new communications systems on top of what already exists, as with the new generation of messaging apps that support end-to-end crypto with no key escrow. As for whether such systems take off on a large enough scale to make a difference, ultimately it will all be about incentives.

Security Protocols 2015

Academic papers, Authentication, Banking security, Cryptology, Electronic voting, Internet censorship, Privacy technology, Protocols, Security economics, Security engineering, Security psychology

I’m at the 23rd Security Protocols Workshop, whose theme this year is is information security in fiction and in fact. Engineering is often inspired by fiction, and vice versa; what might we learn from this?

I will try to liveblog the talks in followups to this post.

Whodunnit? Fascinating Forensics by BBC’s Naked Scientists

News coverage, Security psychology

BBC’s Naked Scientists recently did an hour-long show with live audience about forensic science,  during which they solved a (fictitious) murder with the help of six forensic scientists and practitioners.

Chris Smith and Ginny Smith covered the forensic process from crime scene to court room and discussed all the evidence in between, including how to retrieve forensic evidence from a crime scene, digital forensics and the (lack of) randomness of numbers, toxicology, pathology, eye-witness testimony and our work on motion-based lie detection.

You can find the podcast here.