Category Archives: Cybercrime

GCHQ helps banks dump fraud losses on customers

We recently reported that the Commissioner of the Met, Sir Bernard Hogan-Howe, said that banks should not refund fraud victims as this would just make people careless with their passwords and antivirus. The banks’ desire to blame fraud victims if they can, to avoid refunding them, is rational enough, but for a police chief to support them was disgraceful. Thirty years ago, a chief constable might have said that rape victims had themselves to blame for wearing nice clothes; if he were to say that nowadays, he’d be sacked. Hogan-Howe’s view of bank fraud is just as uninformed, and just as offensive to victims.

Our spooky friends at Cheltenham have joined the party. The Register reports a story in the Financial Times (behind a paywall) which says GCHQ believes that “companies must do more to try and encourage their customers to improve their cyber security standards. Customers using outdated software – sometimes riddled with vulnerabilities that hackers can exploit – are a weak link in the UK’s cyber defences.” There is no mention of the banks’ own outdated technology, or of GCHQ’s role in keeping consumer software vulnerable.

The elegant scribblers at the Financial Times are under the impression that “At present, banks routinely cover the cost of fraud, regardless of blame.” So they clearly are not regular readers of Light Blue Touchpaper.

The spooks are slightly more cautious; according to the FT, GCHQ “has told the private sector it will not take responsibility for regulatory failings”. I’m sure the banks will heave a big sigh of relief that their cosy relationship with the police, the ombudsman and the FCA will not be disturbed.

We will have to change our security-economics teaching material so we don’t just talk about the case where “Alice guards a system and Bob pays the costs of failure”, but also this new case where “Alice guards a system, and bribes the government to compel Bob to pay the costs of failure.” Now we know how Hogan-Howe is paid off; the banks pay for his Dedicated Card and Payment Crime Unit. But how are they paying off GCHQ, and what else are they getting as part of the deal?

Exploring the provision of online booter services

A manuscript authored by myself and Richard Clayton has recently been published as an advance access paper in the criminology journal Deviant Behavior.

This research uses criminological theories to study those who operate ‘booter services’: websites that illegally offer denial of service attacks for a fee. We interviewed those operating the sites, and found that booter services provide ‘easy money’ for the young males that run them. The operators claim they provide legitimate services for network testing, despite acknowledging that their services are used to attack other targets. Booter services are advertised through the online communities where the skills are learned and definitions favorable toward offending are shared. Some financial services proactively frustrate the provision of booter services, by closing the accounts used for receiving payments.

For those accessing the paper from universities, you may find the paper here. The ‘accepted manuscript’, which is the final version of the paper before it has been typeset, can be accessed here.

A dubious cyber security conference

I’ve written before about dubious “academic” journals… and today I’m going to discuss a dubious “academic” conference (which is associated with some dubious journals, but it’s the conference that’s my focus today).

Fordham University has been running the “International Conference on Cyber Security” since 2009 and ICCS 2016 (labelled “Sixth” because they skipped 2011 and 2014) will take place in New York in July. This conference has an extremely reputable program committee and is run by Fordham and the Federal Bureau of Investigation (I expect you’ve heard of them … they investigate cybercrime in the USA…).

There’s also another “International Conference on Cyber Security (ICCS 2016)” running this year as well … it will take place in Zurich in July and is run by WASET (the World Academy of Science, Engineering and Technology). The program committee for this one is somewhat less prestigious (I sorry to say that I have not heard of any of them … and to my mind the most reputable looking person is “Wei Yan of Trend Micro” … except he’s currently on his fourth job since he left Trend Micro in 2010, so that makes me wonder how many of the people on the list know that they’re mentioned ?

There’s other reasons for feeling this conference might be a little dubious, not least that this is apparently the “Eighteenth ICCS”. That might lead you to believe that there have been seventeen previous ICCS events … but I did a lot of searches and failed to find any of them !

My searches did turn up the “2nd International Conference on Cyber Security (ICCS) 2016” which will take place at the Rajasthan Technical University, India — this one looks pretty respectable, with PC members from India and the USA.

So if you fancy going to Cyber Security Conference in 2016 then you are spoilt for choice, but I would not myself recommend travelling to Zurich. A key reason is that you may find that the Dorint Airport-Hotel, where ICCS 2016 is to be held may turn out to be a little crowded… the same hotel is hosting no fewer than 160 other International conferences at exactly the same time: click here for the full list!

Alternatively, if you can’t make it this year, put a note in your diary. The “31st International Conference on Cyber Security (ICCS 2029)” is planned to take place in Zurich on July 21–22 2029… Wei Jan is on the PC for that one too … and the submission deadline is as soon as March 31, 2029, so best to get a move on with finishing that paper!

As a final note, invited papers from ICCS 2016 (the Zurich version) are to be published in a special issue of “Advances in Cyber Security”. Now you might cynically think that this was an open access journal from WASEC, but no they have no journal with that title (and in fact neither does anyone else)… but what do you know, “Advances in Cyber Security” is a fine looking book published in December 2012 by none other than Fordham University Press. Small world, isn’t it!

More Jobs in the Cloud Cybercrime Centre

The Cambridge Cloud Cybercrime Centre (more information about our vision for this initiative are in this earlier article) has up to three Research Associate / Research Assistant positions to fill.

We are looking for enthusiastic researchers to work with the substantial amounts of cybercrime data that we will be collecting. The people we appoint will have the chance to define their own goals and objectives and pursue them independently or as part of a team. We will also expect everyone to assist with automating the processing of our incoming data feeds and adding value to them.

We are not necessarily looking for existing experience in researching cybercrime, although this would be a bonus. However, we are looking for strong programming skills — and experience with scripting languages and databases would be much preferred. Good knowledge of English and communication skills are important.

Please follow this link to the advert to read the formal advertisement for the details about exactly who and what we’re looking for and how to apply — and please pay attention to our request that in the covering letter you create as part of the application you should explain which particular aspects of cybercrime research are of interest to you.

Met police chief blaming the victims

Commissioner Hogan-Howe of the Met said on Thursday that the banks should not refund fraud victims because it “rewards” them for being lax about internet security. This was too much to pass up, so I wrote a letter to the editor of the Times, which has just been published. As the Times is behind a paywall, here is the text.

Sir, Sir Bernard Hogan-Howe argues that banks should not refund online fraud victims as this would make people careless with their passwords and anti-virus software (p1, March 24, and letters Mar 25 & 26). This is called secondary victimisation. Thirty years ago, a chief constable might have said that rape victims had themselves to blame for wearing nice clothes; if he were to say that nowadays, he’d be sacked. Hogan-Howe’s view of bank fraud is just as uninformed, and just as offensive to victims.

About 5 percent of computers running Windows are infected with malware, and common bank fraud malware such as Zeus lets the fraudster redirect transactions. You think you’re paying £150 to your electricity bill, while the malware is actually sending £9000 to Russia. The average person is helpless against this; everything seems normal, and antivirus products usually only detect it afterwards.

Much of the blame lies with the banks, who let the users of potentially infected computers make large payments instantly, rather than after a day or two, as used to be the case. They take this risk because regulators let them dump much of the cost of the resulting fraud on customers.

The elephant in the room is that the Met has been claiming for years that property crime is falling, when in fact it’s just going online like everything else. We’re now starting to get better crime figures; it’s time we got better policing, and better bank regulation too.

Ross Anderson FRS FREng
Professor of Security Engineering
University of Cambridge

Financial Cryptography 2016

I will be trying to liveblog Financial Cryptography 2016, which is the twentieth anniversary of the conference. The opening keynote was by David Chaum, who invented digital cash over thirty years ago. From then until the first FC people believed that cryptography could enable commerce and also protect privacy; since then pessimism has slowly set in, and sometimes it seems that although we’re still fighting tactical battles, we’ve lost the war. Since Snowden people have little faith in online privacy, and now we see Tim Cook in a position to decide which seventy phones to open. Is there a way to fight back against a global adversary whose policy is “full take”, and where traffic data can be taken with no legal restraint whatsoever? That is now the threat model for designers of anonymity systems. He argues that in addition to a large anonymity set, a future social media system will need a fixed set of servers in order to keep end-to-end latency within what chat users expect. As with DNS we should have servers operated by (say ten) different principals; unlike in that case we don’t want to have most of the independent parties financed by the US government. The root servers could be implemented as unattended seismic observatories, as reported by Simmons in the arms control context; such devices are fairly easy to tamper-proof.

The crypto problem is how to do multi-jurisdiction message processing that protects not just content but also metadata. Systems like Tor cost latency, while multi-party computation costs a lot of cycles. His new design, PrivaTegrity, takes low-latency crypto building blocks then layers on top of them transaction protocols with large anonymity sets. The key component is c-Mix, whose spec up as an eprint here. There’s a precomputation using homomorphic encryption to set up paths and keys; in real-time operations each participating phone has a shared secret with each mix server so things can run at chat speed. A PrivaTegrity message is four c-Mix batches that use the same permutation. Message models supported include not just chat but publishing short anonymous messages, providing an untraceable return address so people can contact you anonymously, group chat, and limiting sybils by preventing more than one pseudonym being used. (There are enduring pseudonyms with valuable credentials.) It can handle large payloads using private information retrieval, and also do pseudonymous digital transactions with a latency of two seconds rather than the hour or so that bitcoin takes. The anonymous payment system has the property that the payer has proof of what he paid to whom, while the recipient has no proof of who paid him; that’s exactly what corrupt officials, money launderers and the like don’t want, but exactly what we do want from the viewpoint of consumer protection. He sees PrivaTegrity as the foundation of a “polyculture” of secure computing from multiple vendors that could be outside the control of governments once more. In questions, Adi Shamir questioned whether such an ecosystem was consistent with the reality of pervasive software vulnerabilities, regardless of the strength of the cryptography.

I will try to liveblog later sessions as followups to this post.

Arresting development?

There have been no arrests or charges for cybercrime events in the UK for almost two months. I do not believe that this apparent lack of law enforcement action is the result of any recent reduction in cybercrime. Instead, I predict that a multitude of coordinated arrests is being planned, to take place nationally over a short period of time.

My observations arise from the Cambridge Computer Crime Database (CCCD), which I have been maintaining for some time now. The database contains over 400 entries dating back to January 2010, detailing arrests, charges, and prosecutions for computer crime in the UK.

Since the beginning of 2016, there have been no arrests or charges for incidents that fit within the scope of the CCCD that I have picked up using various public source data collection methods. The last arrest was in mid-December, when a male was arrested on suspicion of offences under sections 1 and 2 of the Computer Misuse Act. Press coverage of this arrest linked it to the VTech data breach.

A coordinated ‘cyber crime strike week’ took place in early March 2015. In just one week, 57 suspects were arrested for a range of offences, including denial of service attacks, cyber-enabled fraud, network intrusion and data theft, and malware development.

Coordinated law enforcement action to address particular crime problems is not uncommon. A large number of arrests is ‘newsworthy’, capturing national headlines and sending the message that law enforcement take these matters seriously and wrongdoers will be caught. What is less clear is whether one week of news coverage would have a greater effect than 52 weeks of more sustained levels of arrest.

Furthermore, many of the outcomes of the 2015 arrests are unknown (possibly indicating no further action has been taken), or pending. This indicates that large numbers of simultaneous arrests may place pressure on the rest of the criminal justice system, particularly for offences with complex evidentiary requirements.

The emotional cost of cybercrime

We know more and more about the financial cost of cybercrime, but there has been very little work on its emotional cost. David Modic and I decided to investigate. We wanted to empirically test whether there are emotional repercussions to becoming a victim of fraud (Yes, there are). We wanted to compare emotional and financial impact across different categories of fraud and establish a ranking list (And we did). An interesting, although not surprising, finding was that in every tested category the victim’s perception of emotional impact outweighed the reported financial loss.

A victim may think that they will still be able to recover their money, if not their pride. That really depends on what type of fraud they facilitated. If it is auction fraud, then their chances of recovery are comparatively higher than in bank fraud – we found that 26% of our sample would attempt to recover funds lost in a fraudulent auction and approximately half of them were reimbursed (look at this presentation). There is considerable evidence that banks are not very likely to believe someone claiming to be a victim of, say, identity theft and by extension bank fraud. Thus, when someone ends up out of pocket, they will likely also go through a process of secondary victimisation where they will be told they broke some small-print rule like having the same pin for two of their bank cards or not using the bank’s approved anti-virus software, and are thus not eligible for any refund and it is all their own fault, really.

You can find the article here or here. (It was published in IEEE Security & Privacy.)

This paper complements and extends our earlier work on the costs of cybercrime, where we show that the broader economic costs to society of cybercrime – such as loss of confidence in online shopping and banking – also greatly exceed the amounts that cybercriminals actually manage to steal.

Internet of Bad Things

A lot of people are starting to ask about the security and privacy implications of the “Internet of Things”. Once there’s software in everything, what will go wrong? We’ve seen a botnet recruiting CCTV cameras, and a former Director of GCHQ recently told a parliamentary committee that it might be convenient if a suspect’s car could be infected with malware that would cause it to continually report its GPS position. (The new Investigatory Powers Bill will give the police and the spooks the power to hack any device they want.)

So here is the video of a talk I gave on The Internet of Bad Things to the Virus Bulletin conference. As the devices around us become smarter they will become less loyal, and it’s not just about malware (whether written by cops or by crooks). We can expect all sorts of novel business models, many of them exploitative, as well as some downright dishonesty: the recent Volkswagen scandal won’t be the last.

But dealing with pervasive malware in everything will demand new approaches. Our approach to the Internet of Bad Things includes our new Cambridge Cybercrime Centre, which will let us monitor bad things online at the kind of scale that will be required.

Ongoing badness in the RIPE database

A month ago I wrote about the presence of route objects for undelegated IPv4 address space within the RIPE database (strictly I should say RIPE NCC — the body who looks after this database).

The folks at RIPE NCC removed a number of these dubious route objects which had been entered by AS204224.

And they were put straight back again!

This continues to this day — it looks to me as if once the RIPE NCC staff go home for the evening the route objects are resurrected.

So for AS204224 (CJSC Mashzavod-Marketing-Servis) you can (at the moment of writing) find route objects for four /19s and two /21s which have a creation times between 17:53 and 17:55 this evening (2 November). This afternoon (in RIPE NCC working hours) there were no such route objects.

As an aside: as well as AS204224 I see route objects for undelegated space (these are all more recent than my original blog article) from:

    AS200439 LLC Stadis, Ekaterinburg, Russia
    AS204135 LLC Transmir, Blagoveshensk, Russia
    AS204211 LLC Aspect, Novgorod, Russia

I’d like to give a detailed account of the creation and deletion of the AS204224 route objects, but I don’t believe that there’s a public archive of RIPE database snapshots (you can find the latest snapshot taken at about 03:45 each morning at ftp://ftp.ripe.net/ripe/dbase, but if you don’t download it that day then it’s gone!).

However, I have been collecting copies of the database for the past few days and the creation times for the route objects are:

    Thu 2015-10-29  18:03
    Fri 2015-10-30  15:01
    Sat 2015-10-31  17:54
    Sun 2015-11-01  18:31
    Mon 2015-11-02  17:53

There are two conclusions to draw from this: perhaps the AS204224 people only come out at night and dutifully delete their route objects when the sun rises before repeating the activity the following night (sounds like one of Grimm’s fairy tales doesn’t it?).

The alternative, less magical explanation, is that the staff at RIPE NCC are playing “whack-a-mole” INSIDE THEIR OWN DATABASE! (and although they work weekends, they go home early on Friday afternoons!)